Free Shipping Details

International Shipping and Handling is $32.95 USD, for United States Global Express. Delivery 3-6 business days from the day we ship. (Includes Europe, Asia, South America, Mexico, Puerto Rico and the Caribbean)

Shipping for Canada is $11.95 USD for UPS Ground Delivery 3-6 business days from the day we ship.

Shipping for Hawaii and Alaska is:
$29.95 UPS Ground
$38.75 UPS 2nd Day
$59.24 UPS Next Day

All orders will be shipped from our New York City location within 1-4 business days. If an item is on backorder, you will be notified. Priority is given to customers who choose expedited delivery.

Customers return merchandise at their own expense. VERY IMPORTANT! Be sure to insure your packages. JodyJazz is not responsible for returns lost in the mail.

Return Policy: Merchandise can be exchanged or returned within 15 days of our original shipping date, for a full refund, excluding shipping charges. You must notify us of your intent to return or exchange. Send mouthpiece(s) insured mail with a copy of your receipt and accessories. We strongly recommend using mouthpiece patches to avoid teeth marks and ligature scratches. Items returned in less than new condition will be considered sold and returned at customer's expense. If you received free shipping, there will be a full refund, minus $7.00

• Example: To Europe, JodyJazz Classic Black Alto Sax = $127.00 + $32.95 total =$159.95 Refund =$127.00